Managed and Co-Managed IT Services for Small and Mid-Sized Businesses
By outsourcing IT management, small and mid-sized businesses can rely on specialized expertise without the high cost of maintaining an in-house IT team.
Stay Focused on What You Do Best: Let a Trusted Partner Manage Your IT
Managing business technology is no longer optional—it’s essential. By outsourcing IT management, small and mid-sized businesses (SMBs) can tap into specialized expertise without the overhead of a full-time, in-house IT staff.
Choose Your Support Level
- Fully Managed IT – RJ Young handles your end-to-end IT needs.
- Co-Managed IT – We work alongside your in-house team, supplementing their efforts with tools, expertise, and coverage.
Choosing between fully managed IT or co-managed IT depends on your needs, budget, and existing capabilities.
Do you need a Managed Service Provider?
A managed service provider (MSP) is a company that provides IT services, typically on a contract, with a predictable monthly fee. MSPs offer a range of services outlined in the contract, effectively acting as an outsourced IT department. The goal is to proactively maintain and optimize a company's technology to prevent issues before they occur.
Cost Savings and Predictable Spending with an MSP
With managed services, you get predictable IT expenses and proactive risk management, reducing costly downtime and protecting against breaches before they happen. A partner offers fixed monthly pricing, shifting some IT costs from capital expenses to predictable operating expenses.
This is a key difference from a "break-fix" approach, where you only call for support when something goes wrong. A good partner understands that there isn't a hard line between these two models and can offer solutions that adapt to your specific needs and budget.
Core IT Services We Provide
We offer a full range of services designed to keep your business running smoothly and securely:
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Proactive Monitoring: We use remote tools to continuously monitor your network, servers, and devices for performance issues or hardware failures.
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Cybersecurity: We implement and manage critical security measures like firewalls, antivirus software, intrusion detection, and timely security patches.
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Data Backup & Disaster Recovery: We set up automated backups and create robust disaster recovery plans to protect your data and ensure business continuity.
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Cloud Services: We help you choose, migrate to, and manage cloud-based services.
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Tech Support: Our help desk provides end-user support for employees, from minor login issues to complex software glitches.
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Strategic Consulting: We offer expert advice on IT strategies, budget planning, and technology upgrades to help you grow your business.
Find a Provider Who Understands Security
Cybersecurity is no longer an afterthought for businesses. It’s a primary focus in an age where the majority of files, communications, and even transactions are managed online. According to Sophos, 60% of small businesses that suffer a cyberattack shut down within six months and 54% of businesses admit their IT departments lack experience to handle complex cyberattacks.
Focus on Your Core Business Activities
With managed IT services, you can focus on the core activities of your small business, rather than worrying about IT issues. With the IT workload off your plate, you can focus on new strategies and initiatives that will help your business thrive.
When you turn to RJ Young for managed IT needs, you get a full range of services including network monitoring, backups, and help desk support. But most importantly, you get a partner who is committed to the safety and continued growth of your business. Contact us today to get started.