As a business owner, administrator, office manager, or purchaser you have many tasks that take up your day — many of them crucial to a smoothly operating business.
Because your business relies on office equipment that can perform with minimal downtime, you may think that dealing with a national — or international — partner for your office technology needs can assure that you get the highest quality service. But , that isn’t always the case.
In fact, local copier dealers have more of a stake in ensuring your business can survive — and thrive — in any economic climate. While many national companies are seeing cuts in staffing, particularly in the area of customer service, smaller local businesses are doubling down on follow-up and services.
Plus, doing business locally is better for the environment; helps give a boost to the local economy which, in turn, can help your business prosper; and can ensure you get the service and attention you need — when you need it.
As if that isn’t enough reason to go local with your copier, multifunction printer, or other office equipment needs, here are a few more.
Why It’s Smart to Pair Up with a Local Copier Dealer
Whether you’re a small- or medium-sized business or a multi-location enterprise, there are certain elements that factor into exactly how you’ll choose to purchase office equipment.
Let’s explore a few of the most standout reasons to partner locally:
1. Custom Solutions
Big-box stores don’t have the time — or the willingness— to sit down and make a cohesive plan to develop or maintain your fleet of printers or copiers.
They rely primarily on volume of sales to stay solvent, often resulting in a marked lack of concern for meeting customer needs. The result of that strategy? One recent consumer survey showed that up to 74% of currently used brands could vanish — and customers wouldn’t care.
At RJ Young, it’s paramount to us that our customers not only find value from doing businesses with us, but that they always feel like they have a trusted partner in us. In short, our customers are at the center of everything we do. It’s why we do what we do.
Local copier dealers like RJ Young rely on repeat customer business. And, with a focus on customers and relationships, local technicians and sales representatives have the time to spend to match your business needs with the perfect line-up of office equipment.
2. Quality Service
Getting prompt troubleshooting or service assistance is essential for keeping your business running smoothly. Your local dealer is, well, local. That means their team is nearby and can often be at your site quickly to tackle problems as they arise.
Ongoing maintenance is a snap, and having the same technicians servicing your equipment gives them an insight into ongoing issues to make solutions easier to determine and quicker to deploy.
Trust RJ Young for Local, Dependable Office Equipment and Service
Running a business is job enough. At RJ Young, we focus on providing our local clients with an optimal choice of equipment, incredible value, and reliable service they can count on.
“We know that you want devices that can support your business with dependable utility perfectly matched to your business needs and challenges. Our team of print and copier experts are ready to help you create the perfect fleet of machines to enable you to take your business to the next level.”Melissa Raines, Regional Sales Manager, Nashville, TN
Besides helping you optimize workflows and control costs; we provide expert service through our team of highly trained technicians to ensure that your staff experiences minimal downtime for less frustration — and more productivity.
Get the power of a local team behind your business. Touch base with an RJ Young consultant and let us help you manage, maintain, and optimize your office technology.